COVID-19 - Updated 5th January
COVID-19 has changed the way we operated our services but it has not reduced the level of care and treatment your animal receives. We now take a case history over the phone or via video call prior to your appointment, all equipment is sanitised before and after each patient. We wear PPE during your animals appointment and ask that you do also. Only one owner or handler is present for the appointment and if possible treatments are to be carried out outside.
All findings and follow-up treatment plans will be provided electronically after the appointment to reduce handling and contact.
If you are vulnerable or shielding, please get in touch to discuss how your animal can still receive treatment.
If anyone in your household shows symptoms, receives a positive test or you are contacted by track and trace, please let us know and we can rearrange your appointment. Similarly if we are showing symptoms or have to self isolate we will rearrange your appointment.
As a member of the National Association of Veterinary Physiotherapists (NAVP), we follow their advice for the best and safest methods of practice to mitigate the risks of COVID-19.
As of the 5th January 2021, England has entered a third national lockdown, this once again changes the way we are able to operate. Following guidance from the National Association of Veterinary Physiotherapists, all maintenance and performance treatments have had to be cancelled and postponed. Animals which are considered an emergency or where denying treatment will affect the animals welfare can still go ahead. Please get in touch if you are unsure whether your animal requires veterinary physiotherapy treatment.